We will recommend you to everyone we know

Jason Jackson Friday, June 28, 2024

What an amazing guy, big big help, thanks so much!

Steve Slater Monday, April 21, 2025

Phil has been an amazing teacher for me and has given me massive help with how to develop myself and my business. I would highly recommend anyone to give him a shout, you wont regret it.

Jimi Thomas Tuesday, August 26, 2025

Whilst I felt that I already ran a very successful service centre. Enlisting the assistance of Phil to conduct a Health-check on my business was probably one of the best decisions of my career. He helped me to fully understand my financial results, and more importantly, helped me to see how I could improve the sales and profitability of the business which has resulted in significant growth year on year.

Mark Tillyer Tuesday, November 8, 2022

Retail Business

A range of solutions that will ensure an industry-leading customer experience, resulting in growth in customer confidence, repeat business and referrals

Customer service

Stand out from your competitors by ensuring that staff are best positioned to portray a professional image for the business

Face to Face and Telephone Enquiry Handling

Ensuring that your staff are best positioned to convert those valuable enquiries and increase sales conversion rates by adopting a structured approach

Man-management and leadership skills

Making sure that 'management' staff have the skills and knowledge to gain the most out of the team, including ......

Motivation - Delegation - Communication - Leadership

Mystery Shopping

A physical or telephone solution that provides business owners with feedback on how their staff handle enquiries and interact with potential customers

''Unleashing Your Potential''

For any enquiries or questions, do not hesitate to contact me!

Telephone: 07746 389242

Email: phil.brookes@hotmail.co.uk